Office/Store Manager


Office/Store Manager

3-month training program for Office Managers, focusing on small business accounting, scheduling, appointments, supply management, hiring and firing employees, and MS Office training.

Students are expected to learn:

The Comprehensive Office Management Training Program is meticulously designed for individuals aspiring to excel in the role of an Office Manager. Over the course of three months, participants will gain a deep understanding and practical skills in various key areas, including small business accounting, effective scheduling and appointment management, supply management, employee hiring and termination processes, and proficiency in Microsoft Office tools. This program is a blend of theoretical knowledge and hands-on exercises, ensuring that participants are well-prepared to handle the dynamic and challenging role of an Office Manager in any business environment.

– Fundamental accounting principles.

– Managing finances and basic bookkeeping for small businesses.

– Advanced accounting practices, budgeting, and financial planning.

– Techniques for effective scheduling and time management.

– Managing and organizing appointments efficiently.

– Utilization of digital tools for calendar management.

– Basics of supply and inventory management.

– Advanced supply management, including vendor relations and procurement processes.

– Best practices for the recruitment and interviewing process.

– Effective onboarding and training techniques for new employees.

– Legal and ethical considerations in performance management and employee termination.

– Basic to advanced skills in MS Word, Excel, and PowerPoint.

– Integrating MS Office tools in daily business operations.

– Data analysis and reporting using MS Excel.

– Fundamentals of project management.

– Planning, execution, and risk management of projects.

– Developing effective communication strategies for the workplace.

– Conflict resolution techniques.

– Leadership skills for team management and motivation.

Upon completion of this program, participants will be equipped with the essential skills and knowledge required for efficient office management. They will be adept at handling financial records, managing schedules and supplies, overseeing the hiring and termination of employees, and effectively using Microsoft Office tools for various business tasks. Additionally, participants will develop strong communication and leadership abilities, crucial for managing teams and leading office operations successfully. This program prepares individuals to confidently step into the role of an Office Manager, contributing significantly to the smooth and efficient running of day-to-day business activities.

How will your training take place?

The duration of the program is 3 months.
Classes 4 times a week, classes during the day and evening (convenient to combine with work or other studies).
The cost of training is $6,000.

Our students

Anatoly G. Application Developer at CARDONE Industries USA

“My employer was impressed that ICCT School SQL Server courses had prepared me for real-world situations. He liked that I learned not only good programming practices but also management aspects of software development such as application configuration and SQL Server. The breadth of topics covered in the SQL program has provided me an upper-hand relative people with a more narrow skill set.”

Lana K. Database Administrator at Tokio Marine North American Services

“The ICCT Program Diploma provided me with useful and marketable skills in both the university and business worlds. During my attendance at ICCT, I was able to concurrently learn the skills being taught in the ICCT program and apply those skills. Those skills also separated me from the competition when interviewing for jobs after graduating, making me a more desirable candidate. The variety of topics covered provided me the programming and SQL foundation required to succeed in today’s technology market. I would recommend the ICCT Diploma because of the exciting nature of the topics covered and the invaluable, industry applicable skills that provide an edge against the competition. ”

Emilia V. System Engineer at local Philadelphia company

“Enrolling and completing the ICCT School SQL Server Diploma opened many doors while I was in school and even more after I graduated. The skills taught in the courses gave me a leg up on the competition when it came to finding a decent well-paying job after graduating ICCT. I have no doubt that the skills I employed during my interviews can be attributed to my experiences in ICCT classes. I would recommend the ICCT School path to anyone looking for a position in Programming.“

Peter B. System Developer and Prod IT NPS Liasion at Almac Clinical Technologies, PA

“In studying at ICCT I received the knowledge that I need to begin my stable career in an unstable economy. I acquired a Diploma in SQL Server and .NET as well as all of the skills I needed to find the answers to any questions that I have while developing Software at my current company. The instructors are quite intelligent and care that you get the most out of your education and that your time spent there is efficient and productive. The school facilitates an environment that makes you WANT to learn. They are up to date with all of their technology and applications which is very helpful in giving you the experience that you need for the real world. I would and do, recommend this school to anyone looking to get into the “booming” IT field. The job possibilities after ICCT are endless with the knowledge that you acquire here.“

Gene L. Database Analyst at local Philadelphia company.

“ICCT MS SQL Server program was very well structured. Lectures and labs were delivered by highly experienced instructors using real life business scenarios. Small classes combined with a very well balanced syllabus provided outstanding hands-on Database development and Administration training and I always could get answers I needed. Examples used by instructors were based on real industry experience and prepared me very well. Program also included very in-demand Integration and Reporting training which really helped me in the workplace.“

Certificate ICCT

This document will demonstrate successful completion of the training and qualifications obtained to perform a job. This will give you a competitive advantage to other candidates that are looking for similar positions.